Comment Card We want you stay at the Park Town hotel to be the best you've experienced anywhere. Our goal is to ensure customer satisfaction and to earn you loyalty. Only YOU can tell us if we have met your expectations. Your comments give us the information we need to improve our services and products. Please share your impressions of your visit by completing the following questionare. Your comments will be shared with our staff so we can assess our performance and provide you with the kind of service you expect and deserve. Name: Company: Address: City: Province: Postal Code: 1. Overall, how did our hotel meet your expectations? Exceeded expectations     Met expectations     Did not meet expectations 2. How did you make your reservations? Through our 1-800 number     Called Hotel Directly     Booked Online   Exceeded Expectations Met Expectations Did Not Meet Expectations 3. Reservations: Friendly Knowledgeable Helpful 4. Reception: Greeting Lobby Entrance Appearance Check-In Check-Out 5. Guest Room:   # First Impression Cleanliness Everything in working order 6. Room Service: Food Quality Promptness Menu Variety Service Quality 7. Four Seasons Restaurant: Food Quality Promptness Menu Variety Service Quality 8. Riverside Lounge: Promptness Service Quality 9. Pool Complex/Exercise Area: Cleanliness Accessibility Maintenance 10. Hotel Facilities: Parking Gift Shop Laundry Courtesy Van 11. a) Staff: Friendly Helpful Knowledgeable b) If any of our staff were especially helpful, please let us know so that we can show them your appreciation. 12. What is the primary purpose of your stay? Pleasure Business Group Meeting/Banquet On a Tour 13. How did you come to select the Park Town? Attending a conference/convention/banquet Travel Agent Company Selection Reputation of Hotel Location Hotel was recommended Other 14. Have you stayed at the Park Town before? Yes No 15. a) Would you return to the Park Town? Yes No b) If no, why not? 16. Additional Comments:
		924 Spadina Crescent East, Saskatoon, Sask. S7K 3H5 Tel: (306) 244-5564 Fax: (306) 665-8698 General information : info@parktownhotel.com | Reservations : reservations@parktownhotel.com Saskatoon Hotels